Deerfield has new customer care program for residents

Posted on 28 March 2011 by LeslieM

The City of Deerfield Beach Customer Connection is a new three-fold customer service approach developed to be responsive to the needs of Deerfield Beach residents, businesses and visitors. More than a one stop shop, Customer Connection offers several ways to request information, report concerns and resolve issues. Best of all, this service is being provided by recalibrating the duties of current staff,
Customer Connection Help Desk – 954-480-4477
Live telephone assistance is available Monday-Friday, from 8 AM-5 PM. A customer service representative will route your request to the correct department and follow up to ensure you receive the information you need.

Customer Connection E-Help
web.customerconnection@deerfield-beach.comFor security reasons, you must enable JavaScript to view this E-mail address.
This is the e-mail version of the Help Desk.

Customer Connection Online Help Center
Includes the backbone of the Customer Connection plan, the A to Z Guide. This document answers frequently asked questions from residents, and is continually being updated.

We need your feedback. Customer Connection is ever-evolving, and based upon what’s most important to you. If you have suggestions or requests, or just want to let us know what you like about Customer Connection, we’d love to hear from you.

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